Roto-Rooter Plumber received a positive customer comment recently that I'd like to share:
"The
Minneapolis plumbers at Roto-Rooter were very helpful with my plumbing emergency from start to end. The crew did a great job handling our sewer repair. Thank you. I know who to call for my all of my plumbing emergencies from now on. Roto-Rooter is my Minneapolis plumbing company of choice."
During her emergency, we noticed a problem with her main sewer line. We sent out a sewer solution specialist to locate the problem underground. Our Technician noticed an offset and other breaks in her main line, which we fixed with an excavation. We know that it's reassuring for our customers to have a Minneapolis Plumbing company that has all the tools to get the job done, whether it's a sewer cleaning, complete
sewer repair, kitchen plumbing jobs or a simple faucet repair in the bathroom.
Name: Angie Lemke, Roto-Rooter of Minneapolis
We received a wonderful compliment from one of our residential plumbing customers recently. She was very satisfied with the job
Roto-Rooter of Crystal Lake Illinois did in clearing her backed up sewer line. Here is part of the letter she sent:
"Best Service ever! I called, you came out and fixed my problem. Your Crystal Lake plumber was very friendly and even cleaned up the mess from my clogged sewer line before he left. Fortunately, I did not need a
sewer repair, just a good cleaning. I will use Roto-Rooter Plumbers for my Crystal Lake plumbing problems, and I will recommend your plumbing services to my friends and neighbors. Thank you for your excellent service.
- Stephanie H. Crystal Lake, IL
Name: Don Menoni - Roto-Rooter Plumbers - Chicago West and Northwest Suburbs
While visiting with a new first time commercial customer last week in Schaumburg, Illinois, I was surprised to hear that the customer was unaware that we offered video camera inspections of sewer lines. I explained to Tom that his Roto-Rooter
Schaumbu
rg plumber was a full service Schaumburg plumbing company. I told him that in addition to our
sewer and drain cleaning services, sewer repair, etc. We also offer complete plumbing repairs and replacement, backflow protections services, drain care products and auto dispensers, video camera inspections, high pressure water jetting, pipe repairs and replacement, maintenance agreements and grease trap pumping. We're the complete Schaumburg plumbing company.
I also explained that we always offer a free no obligation estimate before we did any work and that there is no extra charge for nights weekends or holidays. Tom said that he was glad to hear that he only had to make one call with all of his plumbing problems and needs to his
Roto-Rooter Schaumburg Plumbers.
Name: Don Menoni - Roto-Rooter Plumbers - Chicago West
On a recent service call our Roto-Rooter Cincinnati Plumbers were recognized for doing it right. Below are excerpts from the actual customer letter.
I had a pretty serious problem over the weekend, and called Roto-Rooter. Nick W. came out and we assessed the dilemma. He called Tom L. to pump the septic tank and then Nick W., returned to finalize the job and clear the line. Upon our last
inspection with a video camera (which is invaluable) we discovered a bow in the discharge line.
I decided to fix the problem and Nick gave me an estimate and had Jim G. on site in a short period of time to dig up the spot and make the necessary repairs. I have dealt with many companies in my 60 years, and can honestly say that these gentlemen were experienced
Cincinnati plumbers and had the customer's best interest in mind. As the president of our local homeowners association, I will notify our neighborhood about this outstanding service! - Tom R. Homeowner New Richmond, OH
Good job guys, you did great!! Way to show Roto-Rooter is the place to call when you need a great Cincinnati Plumber!!
Name: Rob Tally
The East Chicago plumbers of Roto-Rooter received another great compliment. The customer was very pleased with the work that was at his home. Here is a part of what he wrote:
"We were having non-stop back -ups on all of our sewer drain lines. We called the Chicago South branch of Roto-Rooter, and they were able to give us a total solution to an ongoing plumbing problem. We are very satisfied with their work. The technicians were very polite, professional, and quick. They even did a fantastic job cleaning up after themselves." Carlos Gonzalez, Jr. East Chicago, IN
To schedule plumbing service calls, feel free to contact us at 1-800-GET-ROTO.
Name: Chris Sugano, Chicago South
The Columbus branch of Roto-Rooter Plumbing and Drain Service carries a great drain care product called,
Pipe Shield. It is environmentally safe and uses "good bacteria" to eat away muck in your drains, thus making it a green product! It helps prevent sludge and grease build-up in
drains and pipes and it is highly recommended by all Columbus plumbers.
For further questions about Roto-Rooter Pipe Shield or to schedule plumbing service calls, feel free to contact us at 614-351-0455 and we would be happy to assist you. We want to be your one stop Columbus plumbing company. We can take care of sewer repair, clogged drains, kitchen plumbing jobs and any plumbing or drain problem you have.
Name: Ralph Fumo
Roto-Rooter of Columbus, OH
We at
Roto-Rooter of New York received a wonderful compliment from a customer that we would like to share. The customer wrote:
I recently had a big flood in my Staten Island home. The New York plumbers of Roto-Rooter were very quick to arrive and were able to solve my hot water heater problem. It seems that the tank had burst and they were promptly able to replace it within 2 hours. I used to think Roto-Rooter only took care of clogged drains but now I know they can handle any local plumbing jobs. Thanks for the great service.
- Mrs. Brigandi
We can assist you with all of your plumbing problems and we strive to keep our customers satisfied with every job! If you are in need of New York City plumbing service call 212-687-1662 at anytime. As your number one New York plumber, we are available 7 days a week, 24 hours a day and there's no extra charge for service at night, on weekends or holidays.
Name: Christine
Roto-Rooter of New York City
Recently, one of our customers needed the service of a Baltimore Plumber. It was late on a Thursday night but when she called us she was greeted by a friendly Roto-Rooter representative and help was soon on the way. Following the
plumbing services she received, she wrote in to tell us about her service experience.
"Just wanted to say thank you for your quick response to our call tonight. It was late and we thought there was a serious problem. We were afraid to use the water or toilets until someone came out to check. A Roto-Rooter plumber came promptly and checked out everything. He explained things to us and did a great job. Although there was no major problem, it seemed that their was an issue with the sewer work that had been done by city workers in our neighborhood. This apparently caused a sewer backup and a problem in our downstairs toilet, which began overflowing. We were impressed with the professional service on the phone and with the Baltimore plumber you sent out. Thank you so much. Too bad other Baltimore plumbing companies don't model their business after Roto-Rooter. We will definitely call you again and recommend your services to anyone needing a Baltimore plumbers."
- Rose R. Towsen, MD.
This was our first service call to Rose. We work hard to satisfy each and every one of our customers. We are very pleased to read replies from our valued customers. Thanks Rose!
Name: H Kresge,
Roto-Rooter of Baltimore
We recently received a customer compliment about their Chicago plumbing experience. Here is a portion of what was written:
Our Chicago plumber was Andre Easton. He is not only very knowledgeable, but he was also very courteous and polite when he came to do service on our home. He explained everything about my plumbing problem in a very kind and understanding manner. He was very professional and cleaned up everything when he was done with his job. I was very pleased with his work and professionalism. -Lino Villafuerte Chicago, IL
We always enjoy receiving service call feedback and are happy to post a success story up anytime. Our number one goal is customer satisfaction, if you are ever in need of plumbing services, feel free to contact the Chicago Plumbers of Roto-Rooter anytime at 1-800-GET-ROTO.
Yesterday, we were excited to get another wonderful write up from one of our customers about the Cleveland plumbing service they received from Roto-Rooter. Below is what they wrote:
Early in the afternoon, on Monday (October 12, 2009), I made a service call to Roto-Rooter requesting service for that particular day. The operator checked her records and relayed that someone would be sent out immediately to my home. Happily, repairs were completed by 3:30 p.m. The plumber was a very polite and professional man named, Larry. If anyone ever needs a Cleveland Plumber, I would highly recommend Roto-Rooter and hopefully you'll be just as fortunate to have someone as efficient as Larry to complete the job!
We hope to continue our streak of great service and hope to be the ones you call when you're in need of plumbing services. To schedule service, call 1-800- GET-ROTO.
Name: Ron Trebec
One of our Colorado Springs plumbing customers wrote in to provide us with this compliment:
Olu was outstanding. He was professional, efficient and friendly. It is no wonder the Colorado Springs plumbers of Roto-Rooter have been around so long, especially with guys like him working for you. I will not use anyone else for my plumbing problems. -Sinclair H
Our number one goal is to provide you with the best service and customer satisfaction. To schedule a Colorado Springs plumbing service call, contact us at 1-800-GET-ROTO.
Norfolk plumbers will assist you 7 days a week 24 hours a day. Call 1-800-GET-ROTO and get your pipes inspected with our specially made fiber optic cameras, which allow for a visual inspection of underground sewer lines and other piping. This allows us to determine the condition of the inside of your home's pipes. A bit about the process is below:
A flexible rod with a high-resolution video camera on its tip is inserted into the pipe for inspection. It will be able to identify if your sewer line needs to be replaced, if a pipe is broken or damaged by roots in your house in the Hampton roads area.
We would like to make the job as painless as possible! Our professionals will use the "open cut" or "trench" method to gain access to the area surrounding the damaged portion of a pipe. A backhoe may also be used to open and refill the work area. Typically, a job of this type doe not take more than a day to complete; the water will be running and the drains in your home will be working in less than 24 hours!
-Norfolk Plumbers
Whether you need drain cleaning or plumbing service we've got you covered 24/7, island wide. If you need a plumber in Wahiawa or Mililani or anywhere else. A Kailua plumber, Kaneohe plumber, Waipahu plumber or Pearl City plumber is ready to serve you from Roto-Rooter. From Waianae to Hawaii Kai or Haleiwa to Honolulu, call us and we'll send one of experienced professional technicians to take care of your problem.
24 hour plumbing is our specialty. When you have an emergency plumbing problem, Roto-Rooter is the company to call. Then again, if the problem isn't so serious, schedule service that is most convenient for your schedule by clicking
here.
Name: Paul Thorpe
In the news recently there was a story about an 80-year-old man who fell into his septic tank while cleaning it. He was rescued after his neighbor’s dog wouldn’t stop barking in direction of the septic hole. The neighbor found the man in the hole and called 911. This elderly man was trapped in his septic tank for over five hours.
For those of you unfamiliar with a septic tank, it’s a system for disposing of sewage where public sewage systems are not available. Typically, it’s a buried watertight holding container in which waste solids settle to the bottom and become sludge. Enzyme and bacterial action break down liquid waste before it is discharged into a drain field for further treatment by the soil to remove harmful bacteria and viruses. Septic tanks require periodic pumping and cleaning of sludge in order to ensure proper water levels and treatment of wastewater. Flooding and drain backups can occur if the sludge is not removed and the water level gets too high.
Periodic inspections and regular pumping are important factors in maintaining a septic system. Septic systems should be inspected at least every three years by a professional who will check for leaks, measure the sludge level and recommend a pumping schedule based on the size of the system and number of people using the system. Failure to properly maintain a septic system can be expensive if the entire system has to be replaced and dangerous to humans and the environment if untreated wastewater leaches into the ground.
The man mentioned above was fortunate that he was rescued with only minor injury. He was swimming in wastewater—full of bacteria—and could have been overcome by toxic gases or been seriously injured in the fall. He is not the only person to become trapped in a septic system.
Lessons to be learned:
- Septic system cleaning and maintenance should be performed by a professional with proper equipment.
- Septic tanks should be kept covered with an approved lid.
- Never enter closed spaces without proper safety equipment.
Rely on Roto-Rooter for complete plumbing and drain cleaning services, including septic and sewer cleaning, sewer repair, bathroom plumbing solutions, clogged drains - 24 hours a day, every day!
In the Norfolk area as anywhere else root intrusion in pipes is one of the most common causes of pipes to clog and brake. If not disturbed, the roots will completely fill the pipe with multiple hair-like root masses at each point of entry. A complete blockage may occur if the roots are not removed and root growth impeded. The increased pressure caused by roots often breaks the pipe and may result it total collapse, which requires repair or replacement. One of the biggest roots found in the Hampton Roads area was a root that grew from a customer’s sewer line to the city man hole is was approximately 2 feet in diameter and 4 feet long.
If roots have entered your pipes a Norfolk Roto-Rooter technician can remove the roots using powerful cutting blades on the end of a drain cleaning cable. Your experienced neighborhood Norfolk plumber will recommend the application of Roto-Rooter ® Root Destroyer™ to retard future root growth. Roto-Rooter® Root Destroyer™ will kill only the roots growing in the pipes and will not affect the rest of your tree’s root system or the health of the tree. Simply pour the recommended dosage into your toilet bowl and flush the product into the line twice a year. Roto-Rooter® Root Destroyer™ is available only from your Roto-Rooter service technician in Hampton Roads area or at the local Norfolk Roto-Rooter office.
Name: Norfolk Plumbers
Roto-Rooter recently received a complimentary letter from a satisfied customer in St. Petersburg, Florida. He called a few St. Petersburg plumbers trying to find a reasonable and cost effective solution to his problem. Customers in need of a sewer repair are often shocked at the cost of such a job and even more shocked at the mess that a traditional dig job can make of their property. But this customer was very happy when we were able to handle the complete sewer repair without having to dig up his yard using a technique called trenchless sewer repair.
"I have had drain problems for years, until recently I have been using local plumbing companies and have been told that my sewer line would need to be replaced and that my driveway would need to be cut and busted up. Since a driveway replacement was not within my budget I called around and got some quotes. Roto-Rooter came out and informed me that they could perform the job without tearing out my driveway, reluctantly I went with the trenchless option and was pleasantly amazed with the outcome of the job, the sewer line has been replaced and all is fine. Best of all, the driveway in its original condition. Great job to the Roto-Rooter team in St. Petersburg, FL.
- Bill
St. Petersburg, FL
Name: Roto-Rooter of St. Petersburg
Roto-Rooter, Rockville's neighborhood plumber is THE Rockville plumber to call when you need professional help with water conservation. This environmentally responsible approach to plumbing is what sets us apart from other Rockville plumbing companies. Your bathroom is probably the biggest user of water in your home or business. Roto-Rooter offers bathroom plumbing solutions that will green up your bathroom in no time by cutting your water usage as much as possible. We can provide a variety of ways to save water to fit any budget.
When you need a Rockville plumber, Roto-Rooter is the company to call. We feature products and services specifically designed to reduce water consumption in homes and businesses. Anyone interested in learning more about saving money through water consumption should contact Roto-Rooter at 1-866-960-ROTO for more information or click
here to schedule service online when it fits your busy schedule.
Name: Harry Kresge
Roto-Rooter, Baltimore's neighborhood plumber is the Baltimore plumbing company to call to show you ways to save water...and therefore money. No other Baltimore plumber can match Roto-Rooter's water-saving expertise. Being environmentally responsible is something we take very seriously. Helping our customers reduce water consumption in their homes and businesses is the right thing to do because we all benefit and our customers save money on their utility bills.
We know you can call any Baltimore plumbing company and you have a choice. But as general manager, I'm here to tell you that Roto-Rooter is better equipped than any Baltimore plumber when it comes to water conservation knowledge. We can make smart changes to your showers, toilets and faucets that will cut down your water usage without feeling that you're sacrificing comfort and power. Anyone interestd in learning more about these exciting products should contact the top Baltimore plumbing company, Roto-Rooter at 1-866-960-ROTO for more information. Or click
here to schedule online at a time that is convenient for you.
Name: Harry Kresge
Roto-Rooter, Washington DC's neighborhood plumber, is uniquely equipped to help you conserve water and save money on your water bills. We tak environmentally responsible plumbing seriously and can do simple but highly effective adjustments that will make your toilets, showers, faucets and other plumbing fixtures use a lot less water. We're the Washington DC plumbing company to call when you're ready to get serious about water consumption in your homes and businesses.
Sure, you can call any old Washington DC plumber, but why not call the Washington DC plumbing company that leads the pack when it comes to sensible water conservation, sewer repair and plumbing know how? Call Roto-Rooter at 866-960-ROTO or go
here to schedule a convenient time for a service call that fits your schedule:
Name: Harry Kresge
Embracing new technology in our Industry is what sets Roto Rooter apart from other
Seattle plumbers. Having the skill and equipment to replace a mainline and conduct a complete sewer repair for our customer without disturbing the meticulously maintained landscaping of a 100 year old home in Seattle is one of many key differences between Roto-Rooter and most other plumbers in Seattle.
As Kyle H. writes. "Thank you so much for sending Mike and Joe to our house to give us an estimate for replacing our sewer line. After the video camera inspection of the pipe and locating of the sewer line was done, they determined that it was running under a bed of Rhodies that were planted by our children many years ago. We did not want to disturb the area or any of our other landscaping but felt we had no choice. Your service technicians understood our concerns and informed us that we can do a sewer replacement by digging a hole at the house where the pipe exited and another at the sidewalk where it was still in good shape, and that they would "pull" new pipe through the 67' distance between the 2. WOW! We couldn't believe it. They did the sewer job the next day and we can't even tell that anything was done. We now have a new sewer that will outlive us. Please let Mike and Joe know how thankful we are for their expertise and effort. From now on Roto-Rooter is the only
Seattle plumber we will call.
- Kyle H. Seattle Washington
Yes, this technology really does exist. Roto-Rooter can replace your old sewer pipe without having to dig up your yard. This is cutting edge technology that few other Seattle plumbing companies can offer. Call Roto-Rooter
Seattle Plumbers today at 866-960-ROTO or click
here to use our online scheduling tool that set up a service call when it fits your busy schedule.
Name: Kyle
