As the General Manager of the Wilmington Plumbers at the Roto-Rooter office in Wilmington, Delaware, I am always grateful to receive letters of thanks from our customers.
Just this week a card came from Mr. Tom E. of Mendhenall, PA and it reads: "Dear Mr. Smith, I want you to know what a stellar employee you have in Steve Venditti #1258. He has solved difficult Wilmington plumbing issues for me on several occasions. He's smart & personable. I though you should know."
Thank you Mr. Ellis for your kind words. They are always appreciated. Way to go Steve! For first rate plumbing and drain service I hope you will call Roto-Rooter.
Name: Marty Smith, SGM
Just this week a card came from Mr. Tom E. of Mendhenall, PA and it reads: "Dear Mr. Smith, I want you to know what a stellar employee you have in Steve Venditti #1258. He has solved difficult Wilmington plumbing issues for me on several occasions. He's smart & personable. I though you should know."
Thank you Mr. Ellis for your kind words. They are always appreciated. Way to go Steve! For first rate plumbing and drain service I hope you will call Roto-Rooter.
Name: Marty Smith, SGM
A customer Ms. Jones, recently had some drain problems in her home. When Roto-Rooter of Memphis service technician, Felix, came to her home and diagnosed the problem, he discovered that a simple sewer cleaning wouldn't fix the problem. Unfortunately, it was very old and entire sections of it had collapsed underground. We did a video 
answering machine or a service taking calls. I didn't have time to wait a couple of hours for someone to call me back. We made an emergency call to Roto-Rooter and a real person answered the phone, listened to me explain our problem then dispatched a well qualified St. Louis plumber. 
"What a competent and polite technician you sent out! The response time was excellent and Greg was outstanding! I will recommend Roto-Rooter to all my friends and business associates who need an outstanding 
When the water in a toilet bowl drops and the tank is full without leaks, it generally means you have a clogged vent. When water enters a pipe, it has to push ahead the air inside the pipe. After water goes through a vent, it replaces the water that was lost when the toilet is flushed.
published in the October 24, 2009 edition. 
The 
looking over the situation he noticed that there were multiple plumbing problems that needed to be resolved. He made his recommendations and after discussing them with me he proceeded to accomplish the tasks in a most professional manner. 
n, run as much water as you can to force the debris down the line. The last thing you want is a clogged drain.
did a great job on our kitchen plumbing jobs and suggested bathroom plumbing solutions at a fair price. Roto-Rooter has never disappointed us in all the years we've been using them. They will continue to be our Minneapolis plumber of choice." 
We are always pleased to hear about a job well done such as this one perfomed by two of our Wilmington plumbers on Sept. 29, 2009:
to write us about their service experience.
Faucet parts are easy to replace and you can find them at almost any local hardware store or you can call the professionals at Roto-Rooter, your reliable Norfolk plumber and we can repair your faucet for you. 2. “Running toilets." You may not always hear or see your water running in your toilet but to make sure that you don’t have this problem you can put a few drops of food coloring in a tank and wait 15 minutes. If colored water appears in the toilet bowl, you have a leak. 
experiencing leaky solder joints on the copper water supply pipes, which prevented water flow in my home. Your 
