Roto-Rooter does a lot of local plumbing jobs in a given month. As the number one Northern Virginia plumbers, we do our best to satisfy our customers but often we can't know whether a customer is pleased unless he or she takes the time to tell us about their service experience. We received a letter recently that I'd like to share:

Mr. Jamel Robinson, Roto-Rooter of Northern Virginia Plumbing Technician, should be commended for the excellent job at our residence in Falls Church Virginia on August 17th and 18th. Conditions were bad: high heat, humidity, and gnats. But Mr. Robinson managed the plumbing job very professionally. The next time we need a Northern Virginia plumbing company, we will contact Roto-Rooter and ask for Jamel Robinson.

Dwight and Sherri R.
Falls Church Virginia

We welcome feedback from all of our customers, whether good or bad. How else can we know where we need to improve? Many of our customers first called us for drain cleaning or sewer repair but while we're in their homes, we've were asked to adjust a water heater, fix a toilet, etc. Those are the times we feel we're given a chance to show our stuff and demonstrate the quality of our work. Visit our home page to learn more about the residential plumbing and commercial plumbing services we offer. Or just call us at 703-257-1025.

Calvin Williams, general manager
Roto-Rooter of Northern Virginia

Comments for Customer feedback for a Northern Virginia Plumber