Plumbing Service Calls

Solved every problem I had!

Tuesday, October 20th, 2009 by Roto Rooter Bloggers

Here is another customer testimonial of which we at Roto-Rooter in Glenview, Illinois are very proud. We love satisfied customers but we especially love customers who take the time

to write us about their service experience.

"I had several choices in the phone book for choosing a Chicago plumbing company. I called the phone number listed for Roto-Rooter Plumbers in Chicago. A very pleasant person listened to my concerns and assured me that a Chicago plumber from Roto-Rooter would be arriving within 2 hours. Less than 15 minutes later I got a call saying a plumber was on his way.

My second good fortune was the Chicago plumber they sent to my house, Tiab. He listened to my concerns and assessed EVERY one of them. He began by attacking the most urgent plumbing problem right away, my leak! I was very impressed with the professional and compassionate way he took care of my concerns. Each plumbing problem was solved, just as I requested. He even checked to make sure I didn't have any drain clogs and that everything else was working properly. I want to express my gratitude and satisfaction to all involved. Roto-Rooter will be my regular Chicago plumbing company.

- Pearl J. Chicago, IL

Now that's the kind of feedback we enjoy getting after a service call. If you don't feel good after your plumber leaves your home, maybe you ought to call Roto-Rooter next time.

Name: Glenn W. Roto Rooter Plumbers, Glenview IL

Todd D.

Monday, October 19th, 2009 by Roto Rooter Bloggers

We recently received a nice compliment from a customer after his plumbing service call. It’s gratifying to hear from satisfied customers like this one:

"I would like to express my gratitude at your extraordinary level of service. I had been experiencing leaky solder joints on the copper water supply pipes, which prevented water flow in my home. Your Springfield, Virginia Plumber, Denzel, arrived at my home in Springfield on a Sunday morning, a mere hour after my initial phone call. He repaired the pipe joints quickly and with a great attitude.

Both Denzel and the Roto-Rooter dispatchers deserve to be commended. They solved my plumbing problems quickly and they were excellent communicators. I like to know what is going on when someone is working in my home. Because of their level of service , Roto-Rooter will be the only Springfield plumbing company I’ll use from now on. We have old sewer pipes and have had trouble with tree roots for years. Now that I know Roto-Rooter can handle sewer repair work of all kinds, I know I’ll call you when it’s time to finally do something about the sewer.

- Todd D- Springfield, Virginia

Name: Roto-Rooter bloggers of Springfield, Virginia

A happy customer is a repeat customer.

Monday, October 19th, 2009 by Roto Rooter Bloggers

Last week a customer called the Sunnyvale, California Roto-Rooter office to compliment the level of service we had provided her. She mentioned it was really hard to find honest Sunnyvale plumbers. She had called another plumbing company and was quoted and exorbitant amount of money to solve a plumbing problem she didn’t really have.

She decided to get a second opinion and looked for another Sunnyvale plumbing company. She called Roto-Rooter Plumbing of Sunnyvale, California and we had a plumber at her house within the hour. When the plumber arrived he noticed there was a problem and proceeded to call a camera technician to inspect the clogged sewer pipe to help diagnose the problem. After all was done we gave her a quote for a sewer repair at a fraction of what the other company quoted. She called the very next day and she said, “I want to thank your plumbers for the excellent service they provided, for being honest and for not trying to rob my wallet.”

She has since had us do the work and is a happy and satisfied customer. We hope she’ll be a good customer for years to come, whether she needs a bathroom plumbing solution, kitchen plumbing jobs or just help with a clogged drain. The Roto-Rooter Plumbing Sunnyvale office is proud to have experienced Sunnyvale plumbers that strive to give the highest level of service and ensure every customer is satisfied.

Name: Erandy Gonzalez

Satisfied Roto-Rooter Plumbers – Crystal Lake Illinois

Friday, October 16th, 2009 by Roto Rooter Bloggers

We received a wonderful compliment from one of our residential plumbing customers recently. She was very satisfied with the job Roto-Rooter of Crystal Lake Illinois did in clearing her backed up sewer line. Here is part of the letter she sent:

"Best Service ever! I called, you came out and fixed my problem. Your Crystal Lake plumber was very friendly and even cleaned up the mess from my clogged sewer line before he left. Fortunately, I did not need a sewer repair, just a good cleaning. I will use Roto-Rooter Plumbers for my Crystal Lake plumbing problems, and I will recommend your plumbing services to my friends and neighbors. Thank you for your excellent service.

- Stephanie H. Crystal Lake, IL

Name: Don Menoni - Roto-Rooter Plumbers - Chicago West and Northwest Suburbs

Your Roto-Rooter Schaumburg Plumber

Friday, October 16th, 2009 by Roto Rooter Bloggers

While visiting with a new first time commercial customer last week in Schaumburg, Illinois, I was surprised to hear that the customer was unaware that we offered video camera inspections of sewer lines. I explained to Tom that his Roto-Rooter Schaumburg plumber was a full service Schaumburg plumbing company. I told him that in addition to our sewer and drain cleaning services, sewer repair, etc. We also offer complete plumbing repairs and replacement, backflow protections services, drain care products and auto dispensers, video camera inspections, high pressure water jetting, pipe repairs and replacement, maintenance agreements and grease trap pumping. We're the complete Schaumburg plumbing company.

I also explained that we always offer a free no obligation estimate before we did any work and that there is no extra charge for nights weekends or holidays. Tom said that he was glad to hear that he only had to make one call with all of his plumbing problems and needs to his Roto-Rooter Schaumburg Plumbers.

Name: Don Menoni - Roto-Rooter Plumbers - Chicago West

Our Drain Care Product: Pipe Sheild

Wednesday, October 14th, 2009 by Roto Rooter Bloggers

The Columbus branch of Roto-Rooter Plumbing and Drain Service carries a great drain care product called, Pipe Shield. It is environmentally safe and uses "good bacteria" to eat away muck in your drains, thus making it a green product! It helps prevent sludge and grease build-up in

drains and pipes and it is highly recommended by all Columbus plumbers.

For further questions about Roto-Rooter Pipe Shield or to schedule plumbing service calls, feel free to contact us at 614-351-0455 and we would be happy to assist you. We want to be your one stop Columbus plumbing company. We can take care of sewer repair, clogged drains, kitchen plumbing jobs and any plumbing or drain problem you have.

Name: Ralph Fumo
Roto-Rooter of Columbus, OH

A total solution to an ongoing plumbing problem

Wednesday, October 14th, 2009 by Roto Rooter Bloggers

The East Chicago plumbers of Roto-Rooter received another great compliment. The customer was very pleased with the work that was at his home. Here is a part of what he wrote:

"We were having non-stop back -ups on all of our sewer drain lines. We called the Chicago South branch of Roto-Rooter, and they were able to give us a total solution to an ongoing plumbing problem. We are very satisfied with their work. The technicians were very polite, professional, and quick. They even did a fantastic job cleaning up after themselves." Carlos Gonzalez, Jr. East Chicago, IN

To schedule plumbing service calls, feel free to contact us at 1-800-GET-ROTO.

Name: Chris Sugano, Chicago South

A customer compliment

Tuesday, October 13th, 2009 by Roto Rooter Bloggers

We at Roto-Rooter of New York received a wonderful compliment from a customer that we would like to share. The customer wrote:

I recently had a big flood in my Staten Island home. The New York plumbers of Roto-Rooter were very quick to arrive and were able to solve my hot water heater problem. It seems that the tank had burst and they were promptly able to replace it within 2 hours. I used to think Roto-Rooter only took care of clogged drains but now I know they can handle any local plumbing jobs. Thanks for the great service.

- Mrs. Brigandi

We can assist you with all of your plumbing problems and we strive to keep our customers satisfied with every job! If you are in need of New York City plumbing service call 212-687-1662 at anytime. As your number one New York plumber, we are available 7 days a week, 24 hours a day and there's no extra charge for service at night, on weekends or holidays.

Name: Christine
Roto-Rooter of New York City

A first time Roto-Rooter customer

Tuesday, October 13th, 2009 by Roto Rooter Bloggers

We recently received a customer compliment about their Chicago plumbing experience. Here is a portion of what was written:

Our Chicago plumber was Andre Easton. He is not only very knowledgeable, but he was also very courteous and polite when he came to do service on our home. He explained everything about my plumbing problem in a very kind and understanding manner. He was very professional and cleaned up everything when he was done with his job. I was very pleased with his work and professionalism. -Lino Villafuerte Chicago, IL

We always enjoy receiving service call feedback and are happy to post a success story up anytime. Our number one goal is customer satisfaction, if you are ever in need of plumbing services, feel free to contact the Chicago Plumbers of Roto-Rooter anytime at 1-800-GET-ROTO.

A word from a loyal customer

Tuesday, October 13th, 2009 by Roto Rooter Bloggers

One of our Colorado Springs plumbing customers wrote in to provide us with this compliment:

Olu was outstanding. He was professional, efficient and friendly. It is no wonder the Colorado Springs plumbers of Roto-Rooter have been around so long, especially with guys like him working for you. I will not use anyone else for my plumbing problems. -Sinclair H

Our number one goal is to provide you with the best service and customer satisfaction. To schedule a Colorado Springs plumbing service call, contact us at 1-800-GET-ROTO.

General Manager

Friday, October 9th, 2009 by Roto Rooter Bloggers

Whether you need drain cleaning or plumbing service we've got you covered 24/7, island wide. If you need a plumber in Wahiawa or Mililani or anywhere else. A Kailua plumber, Kaneohe plumber, Waipahu plumber or Pearl City plumber is ready to serve you from Roto-Rooter. From Waianae to Hawaii Kai or Haleiwa to Honolulu, call us and we'll send one of experienced professional technicians to take care of your problem.

24 hour plumbing is our specialty. When you have an emergency plumbing problem, Roto-Rooter is the company to call. Then again, if the problem isn't so serious, schedule service that is most convenient for your schedule by clicking here.

Name: Paul Thorpe

Appreciation of some great work

Friday, October 2nd, 2009 by Roto Rooter Bloggers

We would like to share a compliment we recently received from a customer. Here is a portion of it below:

On October 1st, we had a sewer problem; there was sewage backing up into our basement. I looked for a local Chicago Plumber and called upon Roto-Rooter Plumbers. They sent Andy from the Glenview location to take care of our problem. He did a phenomenal job! I really appreciate the good work and fast service! Thank you.
-Michael V. Chicago, IL

The Chicago plumbers of Roto-Rooter are happy to assist you with all your plumbing problems. Feel free to call us at 1-800-GET-ROTO for further inquiries or to schedule plumbing service calls.

Name: GW, Glenview IL

Commercial Hot Water Tanks

Thursday, October 1st, 2009 by Roto Rooter Bloggers

We were called out to diagnose a problem with a commercial water heater, and as it turns out there was a problem with their roof mounted HVAC unit. After some testing, two of our Columbus plumbers figured out that the HVAC unit was sending large blasts of air that kept blowing out the gas flame. The pilot light just would not stay lit. Another mystery solved by your number one Columbus plumber. Stranger things have happened.

There are lots of Columbus plumbing companies but nobody is better than Roto-Rooter when it comes to solving mysterious plumbing problems. We handle thousands of local plumbing jobs each year, in addition to taking care of clogged drains and sewer repair work. Call us if you need us at 614-351-0455.

Ralph Fumo
Roto-Rooter of Columbus, Ohio

A sucessful water heater installment

Thursday, October 1st, 2009 by Roto Rooter Bloggers

Norfolk Plumbers provide excellent plumbing service. We work 24 hours 7 days a week, if there is a plumbing problem in your house and you live in the Hampton roads area feel free to call us at any time 1-800-GET-ROTO.

Recently, we received an appreciation letter from our customers Jay and Linda O. from Yorktown. Here is a sampling of what they wrote:

"Brad responded Tuesday, September 22 when our 19-year old hot water heater failed. He provided me with the right specifications to purchase a replacement hot water heater, and then returned to the house to install it. When it got late in the evening, we thought Brad would tell us he’d return in the morning to finish the installation, but we were wrong. Brad stayed on the job until the installation was complete, and our hot water restored. He departed at 9:00 p.m. that evening, only after he was certain that the installation was complete. The work site was clean and he even helped me load the old water heater into my truck for disposal.

You have a dedicated professional in Brad Milner, and we wanted you to know that from two very satisfied customers! We will come back to Roto-Rooter for any of our plumbing needs in a future. ..”

We strive to keep our customer service at the highest level and look forward to becoming your Norfolk neighborhood plumbing professionals!

St. Charles Missouri Plumbers

Wednesday, September 30th, 2009 by Roto Rooter Bloggers

Our technicians at Roto-Rooter pride themselves in not only solving a customer's problem, but explaining the issues to our customers. We take time with every customer to ensure they are comfortable with the work we are doing and we explain how to keep the problem for happening again.

Here is what Yolanda P. wrote to us. I think it's a great testimonial:

"Larry and the gentleman that came out with him were extremely timely. They arrived right on time completed the work in no time at all. They were friendly and very willing to explain the plumbing problem and what they could do to fix it. They were able to diagnose the problem and then they did a quick and thorough job of resolving it. This was the best plumbing service experience that I have ever had. I felt as though the St. Charles plumbers you sent out were being honest, not trying to sell me services that I didn't need. Furthermore, they explained to me what I could do to prevent the issue form occurring again. I think I found the very best St. Charles plumbing company when I found Roto-Rooter. I now know why you guys do so many local plumbing jobs, sewer repair and clogged drains. I guess there's no substitute for experience! Who says big plumbing companies can't match the little ones when it comes to customer service? I'll recommend Roto-Rooter to all my friends."

Rick Maloney
Roto-Rooter of St. Charles

Appreciation letter

Tuesday, September 29th, 2009 by Roto Rooter Bloggers

Norfolk Plumbers provide excellent plumbing service. We work 24 hours 7 days a week, if there is a plumbing problem in your house and you live in Hampton roads area you can call us any time 1-800-GET-ROTO. Recently we got an appreciation letter from our customers Jay and Linda O. from Yorktown. Here is part of this letter word by word: “…Brad responded Tuesday, September 22 when our 19-year old hot water heater failed. Brad provided me with the right specifications to purchase a replacement hot water heater, and then returned to the house to install it. When it got late in the evening, we thought Brad would tell us he’d return in the morning to finish the installation, but we were wrong. Brad stayed on the job until the installation was complete, and our hot water restored. He departed at 9:00 p.m. that evening, only after he was certain that the installation was complete, the worksite clean, and helped me load the old water heater into my truck for disposal. You have a dedicated professional in Brad Milner, and we wanted you to know that from two very satisfied customers! We will come back to Roto-Rooter for any of our plumbing needs in a future. ..” We strive to keep our customer service at a high level and look forward to becoming your Norfolk neighborhood plumbing professional!

Name: Norfolk plumbers

Plumbing with Aloha

Monday, September 28th, 2009 by Roto Rooter Bloggers

The Hawaii plumbers of Roto Rooter have been working in the Pacific Islands for decades and still remain to be the center of Island Plumbing. Feel free to call us anytime, your feedback is always welcome, "We can take it. " We strive to provide customer satisfaction and a better Ohana.

If you are in need of assistance with plumbing problems, we can be reached at 1-800-GET-ROTO and a Hawaii plumber will be sent out at your convenience.

Mahalo.

Name: Charles Brown

Advice from a New Orleans Master Plumber

Saturday, September 26th, 2009 by Roto Rooter Bloggers

Before any New Orleans Plumbing remodeling or major repairs are done, permits should be filled with the appropriate jurisdiction. Prior to business with any New Orleans plumbing company you should make sure that they are licensed plumbing specialists and are fully insured for the work that they propose to do.

Here at Roto-Rooter, customer relations and satisfaction are our number one job and we will do whatever it takes to make sure that not only the job will be done at a reasonable price, but that it is done professionally and are in accordance with all state and local plumbing codes.

The New Orleans plumbers of Roto-Rooter are more than happy to assist you with all of your plumbing problems. Feel free to contact us anytime at 1-800-GET-ROTO to schedule a service call.

Name: Al Wilder

Honolulu plumber compliment

Friday, September 25th, 2009 by Roto Rooter Bloggers

Need an experienced and knowledgable Hawaii plumber? Then look no further than Roto-Rooter. Our name has been known throughout the United States since 1935. And we’re the Hawaii plumbers to call for kitchen plumbing jobs, bathroom plumbing solutions, sewer repair and more. Here’s what one of our customers had to say:

"Daniel was great. His personality and knowledge is outstanding. This was my first time needing plumbing service calls of this type but if needed again, I will definitely call Roto-Rooter again and request Daniel. He is a great asset to the company. Yes, there are lots of local Hawaii plumbing companies in the phone book but there is only one plumbing contractor for me!"

- Paul T.
Honolulu, HI

Thanks to all of our customers who take the time to let us know what kind of job we’re doing. This feedback helps us tremendously. Feel free to call us when you need us. Estimates are always free and there is no extra charge for nights, weekends or holidays. Our office number is: 808-622-2501.
Roto-Rooter of Hawaii

A total solution to our never ending problem!

Friday, September 25th, 2009 by Roto Rooter Bloggers

The East Chicago plumbers of Roto-Rooter received another great compliment recently. The customer was very pleased with the work that was done at his home. Here is a part of what he wrote:

"We were having non-stop back-ups on all of our sewer and drain lines. We called the Chicago South branch of Roto-Rooter and they were able to give us a total solution to an ongoing plumbing problem. Nobody likes to hear that they need a sewer repair at their home but your Chicago plumbers were good communicators who kept us informed every step of the way. They even pushed a video camera cable into our sewer pipe and showed us on a TV monitor where our pipe was broken. We are very satisfied with their work. The technicians were very polite, professional, and quick. They even did a fantastic job cleaning up after themselves."

-Carlos G.
East Chicago, IN

This customer has been using Roto-Rooter for many years to handle all of his plumbing and drain problems. To schedule plumbing service calls, feel free to contact us at 708-425-2188.

Chris Sugano, general manager
Roto-Rooter of Chicago South