Appreciation letter

Tuesday, September 29, 2009 by Roto Rooter Bloggers
Norfolk Plumbers provide excellent plumbing service. We work 24 hours 7 days a week, if there is a plumbing problem in your house and you live in Hampton roads area you can call us any time 1-800-GET-ROTO. Recently we got an appreciation letter from our customers Jay and Linda O. from Yorktown. Here is part of this letter word by word: “…Brad responded Tuesday, September 22 when our 19-year old hot water heater failed. Brad provided me with the right specifications to purchase a replacement hot water heater, and then returned to the house to install it. When it got late in the evening, we thought Brad would tell us he’d return in the morning to finish the installation, but we were wrong. Brad stayed on the job until the installation was complete, and our hot water restored. He departed at 9:00 p.m. that evening, only after he was certain that the installation was complete, the worksite clean, and helped me load the old water heater into my truck for disposal. You have a dedicated professional in Brad Milner, and we wanted you to know that from two very satisfied customers! We will come back to Roto-Rooter for any of our plumbing needs in a future. ..” We strive to keep our customer service at a high level and look forward to becoming your Norfolk neighborhood plumbing professional!

Name: Norfolk plumbers
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Comments for Appreciation letter

Friday, October 2, 2009 by Yvonne Gary:
Good service. Very polite young man. Took care of the problem in a timely fashion.

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