Get it done Roto-Rooter Right

Tuesday, November 10, 2009 by Roto Rooter Bloggers
Another Happy Roto-Rooter Minneapolis plumbing Customer success:

A customer called the Roto-Rooter office of Minneapolis to explain what a great job our tech, John did. When called to clear his home's main line, John diagnosed the problem and did the work in a neat and efficient manner. The customer also added, he will most definitely call the Minneapolis plumbers of Roto-Rooter again for any future service needs.

If you would like to schedule service in the Minneapolis area call (763) 427-1926 and we will send someone out at anytime, 7 days a week. Feel free to check out our local Web site for more information as well.

Name: Angie Lemke, Minneapolis

Another happy Minneapolis customer:

Wednesday, October 28, 2009 by Roto Rooter Bloggers
Below is a statement from a very satisfied Minneapolis plumbing customer:
 
This is the second time we have used the Minneapolis Plumbers of Roto- Rooter for clogged drain issues, and always been impressed. The customer service your organization provides from the time we call until the time the technician leaves is above and beyond. Hats off to your company for continuing to impress us! It is nice to know that there is a Minneapolis plumbing company that provides such great service and does the job right.

If you too would like to receive outstanding customer service with any drain or plumbing problem visit our Web site or call 1-800-GET-ROTO.

Angie Lemke, Minneapolis Branch

Another Satisfied Customer

Tuesday, October 20, 2009 by Roto Rooter Bloggers
Here is part of a letter we received from a satisfied Roto-Rooter customer:

"The service technician was very pleasant and took the time to explain what he was doing. Our plumbing problem was resolved quickly by the Minneapolis Plumber from Roto-Rooter. He really did a great job on our kitchen plumbing jobs and suggested bathroom plumbing solutions at a fair price. Roto-Rooter has never disappointed us in all the years we've been using them. They will continue to be our Minneapolis plumber of choice."

We first serviced this customer back in 2001, with the most recent call in mid-2009 we were able to send the same service technician as the last time and the customer seemed to appreciate that. Not very many Minneapolis Plumbers are able to send the guy back out so many years later but if our customers find a plumber they like, we try to foster that relationship. It keeps everyone happy.

Name: Angie, Roto-Rooter of Minneapolis

Roto-Rooter Plumbers Customer Survey .

Friday, October 16, 2009 by Roto Rooter Bloggers
Roto-Rooter Plumber received a positive customer comment recently that I'd like to share:

How a sewer line is excavated and repaired using traditional digging methods"The Minneapolis plumbers at Roto-Rooter were very helpful with my plumbing emergency from start to end. The crew did a great job handling our sewer repair. Thank you. I know who to call for my all of my plumbing emergencies from now on. Roto-Rooter is my Minneapolis plumbing company of choice."

During her emergency, we noticed a problem with her main sewer line. We sent out a sewer solution specialist to locate the problem underground. Our Technician noticed an offset and other breaks in her main line, which we fixed with an excavation. We know that it's reassuring for our customers to have a Minneapolis Plumbing company that has all the tools to get the job done, whether it's a sewer cleaning, complete sewer repair, kitchen plumbing jobs or a simple faucet repair in the bathroom.

Name: Angie Lemke, Roto-Rooter of Minneapolis

Clogged Kitchen Sink

Thursday, April 30, 2009 by Ray & Lee, Master Plumbers
I recently had plumbing services done at my home. The plumber snaked the pipe for a kitchen sink clog as the kitchen sink was draining slow. Why wouldn't he check the line going out of the house first for blockage, then snake the rest of the house?

If the kitchen sink is draining slow, local plumbing companies will always snake the kitchen drain first.  A kitchen sink line is a very small drain line, typically the pipe size of 1-1/2 inch to 2" underground. A snake that fits and cleans a 2-inch pipe will not work in a 4-inch sewer drain that leaves the home. To clear a 4-inch line, you have to use a 4-inch snake, which requires a main line cable machine. A plumber will not pull out that machine if he knows that it is a kitchen line that is running slow. The main line machine is a much bigger machine that weighs a lot and has a 3/4 inch cable. If no other plumbing fixture in your home is running slow, like toilets or tubs, then the Minneapolis plumber will only clear the kitchen line.

Call Roto-Rooter if you need Minneapolis plumbing assistance with any kitchen plumbing job.

Visit our Web site to get helpful kitchen plumbing tips

Learn more about Pipe Shield, Roto-Rooter's drain care product that's safe for the environment.