Solved every problem I had!

Tuesday, October 20, 2009 by Roto Rooter Bloggers
Here is another customer testimonial of which we at Roto-Rooter in Glenview, Illinois are very proud. We love satisfied customers but we especially love customers who take the time to write us about their service experience.

"I had several choices in the phone book for choosing a Chicago plumbing company. I called the phone number listed for Roto-Rooter Plumbers in Chicago. A very pleasant person listened to my concerns and assured me that a Chicago plumber from Roto-Rooter would be arriving within 2 hours. Less than 15 minutes later I got a call saying a plumber was on his way.

My second good fortune was the Chicago plumber they sent to my house, Tiab. He listened to my concerns and assessed EVERY one of them. He began by attacking the most urgent plumbing problem right away, my leak! I was very impressed with the professional and compassionate way he took care of my concerns. Each plumbing problem was solved, just as I requested. He even checked to make sure I didn't have any drain clogs and that everything else was working properly. I want to express my gratitude and satisfaction to all involved. Roto-Rooter will be my regular Chicago plumbing company.

- Pearl J. Chicago, IL

Now that's the kind of feedback we enjoy getting after a service call. If you don't feel good after your plumber leaves your home, maybe you ought to call Roto-Rooter next time.

Name: Glenn W. Roto Rooter Plumbers, Glenview IL

A total solution to an ongoing plumbing problem

Wednesday, October 14, 2009 by Roto Rooter Bloggers

The East Chicago plumbers of Roto-Rooter received another great compliment. The customer was very pleased with the work that was at his home. Here is a part of what he wrote:

"We were having non-stop back -ups on all of our sewer drain lines. We called the Chicago South branch of Roto-Rooter, and they were able to give us a total solution to an ongoing plumbing problem. We are very satisfied with their work. The technicians were very polite, professional, and quick. They even did a fantastic job cleaning up after themselves." Carlos Gonzalez, Jr. East Chicago, IN

To schedule plumbing service calls, feel free to contact us at 1-800-GET-ROTO.

Name: Chris Sugano, Chicago South

A first time Roto-Rooter customer

Tuesday, October 13, 2009 by Roto Rooter Bloggers
We recently received a customer compliment about their Chicago plumbing experience. Here is a portion of what was written:

Our Chicago plumber was Andre Easton. He is not only very knowledgeable, but he was also very courteous and polite when he came to do service on our home. He explained everything about my plumbing problem in a very kind and understanding manner. He was very professional and cleaned up everything when he was done with his job. I was very pleased with his work and professionalism. -Lino Villafuerte Chicago, IL

We always enjoy receiving service call feedback and are happy to post a success story up anytime. Our number one goal is customer satisfaction, if you are ever in need of plumbing services, feel free to contact the Chicago Plumbers of Roto-Rooter anytime at 1-800-GET-ROTO.

 


Appreciation of some great work

Friday, October 2, 2009 by Roto Rooter Bloggers

We would like to share a compliment we recently received from a customer. Here is a portion of it below:

On October 1st, we had a sewer problem; there was sewage backing up into our basement. I looked for a local Chicago Plumber and called upon Roto-Rooter Plumbers. They sent Andy from the Glenview location to take care of our problem. He did a phenomenal job! I really appreciate the good work and fast service! Thank you. 
-Michael V. Chicago, IL

The Chicago plumbers of Roto-Rooter are happy to assist you with all your plumbing problems. Feel free to call us at 1-800-GET-ROTO for further inquiries or to schedule plumbing service calls.


Name: GW, Glenview IL

Solved our problem when others didnt!

Wednesday, September 30, 2009 by Roto Rooter Bloggers
Back on September 26, 2009 we booked a service call for a Chicago Plumber with Roto Rooter Plumbers Glenview office. They sent out a plumber right away. We had used plumbers from other companies with no luck, but this time Roto Rooter's plumber did a great job and fixed our problem right away! They gave me a guarantee and cleaned up after he was done. They did a great job for us and I recommend them to anyone. Charles D. Chicago IL

Name: Glenn W. Glenview IL

A total solution to our never ending problem!

Friday, September 25, 2009 by Roto Rooter Bloggers
The East Chicago plumbers of Roto-Rooter received another great compliment recently. The customer was very pleased with the work that was done at his home. Here is a part of what he wrote:

 "We were having non-stop back-ups on all of our sewer and drain lines. We called the Chicago South branch of Roto-Rooter and they were able to give us a total solution to an ongoing plumbing problem. Nobody likes to hear that they need a sewer repair at their home but your Chicago plumbers were good communicators who kept us informed every step of the way. They even pushed a video camera cable into our sewer pipe and showed us on a TV monitor where our pipe was broken. We are very satisfied with their work. The technicians were very polite, professional, and quick. They even did a fantastic job cleaning up after themselves."

-Carlos G.
East Chicago, IN

 This customer has been using Roto-Rooter for many years to handle all of his plumbing and drain problems. To schedule plumbing service calls, feel free to contact us at 708-425-2188.

Chris Sugano, general manager
Roto-Rooter of Chicago South

 


Excellent Service Experience

Friday, September 25, 2009 by Roto Rooter Bloggers
Roto-Rooter's Chicago West Branch is a full service West Chicago plumbing company that can handle all of your plumbing and drain needs. We appreciate hearing from our customers. I received the following letter from a satisfied residential plumbing customer:

"Excellent service experience from initial call to the time he presented us with the invoice and drove away. He was a great plumber and provided outstanding service. It is nice to know that you can count on professional West Chicago plumbers who know what they are doing."

-Michael R West Chicago, IL

In addition to residential plumbing jobs, Roto-Rooter is experienced in all manner of commercial plumbing jobs. We handle everything from faucets to water heaters to sewer repair and everything in between. Call us if you need us at 630-510-2877.

Don Menoni
Chicago West general manager



Roto-Rooter's Pipe Shield

Tuesday, September 22, 2009 by Ray & Lee, Master Plumbers
Roto-Rooter® Pipe Shield®Roto-Rooter's Pipe Sheild is highly recommended by Chicago plumbers. It is a fast, economical way to ensure free-flowing drains. It prevents materials from building up in your drains and causing clogs. Pipe Shield's exclusive formula uses natural bacteria to breakdown deposits, so it's safe for the environment. When used as directed each month, buildup can be prevented for up to 30 days.

All you have to do is apply it once a month to kitchen, bathroom, shower, tub and other drains. Add 2 oz. (1/4 cup) of Pipe Shield to 32 oz. (4 cups) of warm water and pour into drain. Let it stand overnight, then flush with hot water for one minute. For problem drains, use once a week.

You can purchase it directly from your Roto-Rooter Chicago plumbing  branch location. Check availability on our Web site for other areas.