Did you know that you can request a specific Roto-Rooter plumber when you call? Roto-Rooter's preferred service tech program is in place because sometimes things just click between you and your plumber. Customers sometimes write us to say, "that guy was so attentive and he found the perfect bathroom plumbing solutions for us." We understand that when a customer develops a rapport with one of our plumbers, they want to continue using that plumber.
One of our Seattle plumbers was sent out to a remote location to fix some plumbing problems at a vacation home in the dead of winter. It was to be his last job of the day since it was getting late. He took care of the plumbing repair and went on his way. He didn't get very far when troopers stopped him at a road block and informed him that the highway was closed for the night due to an avalanche of snow covering the road.
Repeated attempts to find a motel were fruitless so the technician called the customer he just visited to see if he could help. Lo and behold, the customer picked up the Roto-Rooter man in his four-wheel-drive vehicle and let him spend the night at one of his rental properties. The two developed a strong rapport and plenty of mutual respect. Guess who the customer calls whenever he has plumbing problems?
One of our Seattle plumbers was sent out to a remote location to fix some plumbing problems at a vacation home in the dead of winter. It was to be his last job of the day since it was getting late. He took care of the plumbing repair and went on his way. He didn't get very far when troopers stopped him at a road block and informed him that the highway was closed for the night due to an avalanche of snow covering the road.
Repeated attempts to find a motel were fruitless so the technician called the customer he just visited to see if he could help. Lo and behold, the customer picked up the Roto-Rooter man in his four-wheel-drive vehicle and let him spend the night at one of his rental properties. The two developed a strong rapport and plenty of mutual respect. Guess who the customer calls whenever he has plumbing problems?
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