A happy customer is a repeat customer.

Monday, October 19, 2009 by Roto Rooter Bloggers
Last week a customer called the Sunnyvale, California Roto-Rooter office to compliment the level of service we had provided her. She mentioned it was really hard to find honest Sunnyvale plumbers. She had called another plumbing company and was quoted and exorbitant amount of money to solve a plumbing problem she didn’t really have.

She decided to get a second opinion and looked for another Sunnyvale plumbing company. She called Roto-Rooter Plumbing of Sunnyvale, California and we had a plumber at her house within the hour. When the plumber arrived he noticed there was a problem and proceeded to call a camera technician to inspect the clogged sewer pipe to help diagnose the problem. After all was done we gave her a quote for a sewer repair at a fraction of what the other company quoted. She called the very next day and she said, “I want to thank your plumbers for the excellent service they provided, for being honest and for not trying to rob my wallet.”

She has since had us do the work and is a happy and satisfied customer. We hope she'll be a good customer for years to come, whether she needs a bathroom plumbing solution, kitchen plumbing jobs or just help with a clogged drain. The Roto-Rooter Plumbing Sunnyvale office is proud to have experienced Sunnyvale plumbers that strive to give the highest level of service and ensure every customer is satisfied.

Name: Erandy Gonzalez
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